Support
We usually reply within 1–2 days.
Questions, bugs, ideas about any of our games — we read everything:
Please mention which game and device you're writing about.
All games
- My progress disappeared. Progress is stored on your device; deleting the app deletes it. Leaderboard entries on Game Center / Play Games stay with your platform account.
- I made a purchase but don't see it. Open Settings in the game and tap "Restore purchases". If that doesn't fix it, email us with your store receipt.
- Refunds. Purchases are processed by Apple and Google; refunds go through the store you bought from. We can help you find the right page.
Seedblock
- Are the pieces really fair? Yes — every run's pieces come from a deterministic bag tied to a seed. Same seed, same pieces, for everyone, always. No hidden difficulty switches.
- When does Today's Race reset? At midnight UTC, for everyone at the same moment.
- Can I retry Today's Race? You get one free attempt a day, plus up to three paid retries. Your best score counts, and retried results are marked on the share card.